Help | RemoCam

Can I Add Another RemoCam with 1mb Upload Speed?

RemoCam requires a minimum upload speed of 1mbps. If you have internet with 1mbps upload speed, you can use your RemoCam without any network connectivity issues. If you would like...

Can I Add Another RemoCam with 1mb Upload Speed?

RemoCam requires a minimum upload speed of 1mbps. If you have internet with 1mbps upload speed, you can use your RemoCam without any network connectivity issues. If you would like...

My Video is Upside-Down

If your camera was positioned upside-down, you will need to press the 'Orientation' button to flip the video feed. If your camera is repositioned right-side-up, you will need to repeat...

My Video is Upside-Down

If your camera was positioned upside-down, you will need to press the 'Orientation' button to flip the video feed. If your camera is repositioned right-side-up, you will need to repeat...

My Video is Blurry

Here are some reasons your feed might be blurry: If you're using a low resolution, the videos may not look as clear as you would like. Please check your Resolution...

My Video is Blurry

Here are some reasons your feed might be blurry: If you're using a low resolution, the videos may not look as clear as you would like. Please check your Resolution...

My Video is Black & White

If the room is not well lit the camera's feed may look black and white. Try positioning your RemoCam in an area with better lighting. If the feed is still...

My Video is Black & White

If the room is not well lit the camera's feed may look black and white. Try positioning your RemoCam in an area with better lighting. If the feed is still...

I Can't Scan the QR Code/Connect My Camera

Here are some quick fixes for this issue: Make sure you are holding your smartphone still while RemoCam tries to scan the QR code. If the Wi-Fi signal is weak,...

I Can't Scan the QR Code/Connect My Camera

Here are some quick fixes for this issue: Make sure you are holding your smartphone still while RemoCam tries to scan the QR code. If the Wi-Fi signal is weak,...

I Can't Find My Saved Pictures/Videos

All manually recorded videos and pictures are stored directly to your smartphone. To view your pictures and videos, go to your smartphone's photos/gallery. If you can't find the pictures or...

I Can't Find My Saved Pictures/Videos

All manually recorded videos and pictures are stored directly to your smartphone. To view your pictures and videos, go to your smartphone's photos/gallery. If you can't find the pictures or...