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Frequently Asked Questions

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Is Remo+ compatible with IFTTT?

21 March 2019

I recently bought my Remo+ device from someone else and it says “already register.” Are there any steps that I need to take?

21 March 2019

Can I use additional smart devices to see my Remo+ devices?

21 March 2019

How many Remo+ devices can I add on my account?

21 March 2019

How does the Cloud subscription work?

21 March 2019

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featured Is Remo+ compatible with IFTTT?

Yes we are! IFTTT (If This, Then That) is a free way to make your apps and smart devices work together!

On Mar 21, 2019 by Jinchul Park 0 comments

I recently bought my Remo+ device from someone else and it says “already register.” Are there any steps that I need to take?

Contact support@remoplus.co with the MAC address of your device. We will reply with instructions.

On Mar 21, 2019 by Jinchul Park 0 comments

Can I use additional smart devices to see my Remo+ devices?

Yes! Go to the app store in your smart device, download the Remo+ app, and log in with the same credentials as the main account.

On Mar 21, 2019 by Jinchul Park 0 comments

How many Remo+ devices can I add on my account?

You can have up to five Remo+ devices, including Chimes.

On Mar 21, 2019 by Jinchul Park 0 comments

How does the Cloud subscription work?

The Cloud subscription allows you to see and save motion videos on the Remo+ app. Please note that the cloud subscription currently does not support web access.

On Mar 21, 2019 by Jinchul Park 0 comments

How do I purchase a Cloud subscription?

We keep it simple: $3/month or $30/year!

On Mar 21, 2019 by Jinchul Park 0 comments

Are there any additional fees?

All Remo+ motion alerts are free of charge. You will receive alerts whenever someone triggers the motion sensor or rings the RemoBell. Remo+ does offer an additional Cloud subscription if you want to save your video recordings to view later. This subscription does require a small fee.

On Mar 21, 2019 by Jinchul Park 0 comments