Frequently Asked Questions – Page 2 – Remo+

Frequently Asked Questions

How do I purchase a Cloud subscription?

General

We keep it simple: $3/month or $30/year!

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Are there any additional fees?

General

All Remo+ motion alerts are free of charge. You will receive alerts whenever someone triggers the motion sensor or rings the RemoBell. Remo+ does offer an additional Cloud subscription if you want to save your video recordings to view later. This subscription does require a small fee.

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How do I connect my Remo+ device to Alexa?

General

To connect Alexa to your Remo+ device, you’ll need to add either the Remo+ Voice or Remo+ Show skill to your Alexa app.

Before you start, make sure to download the Alexa app on your smart device, if you haven’t done so already.....

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What can I do with my Remo+ devices on Alexa?

General

You can connect Alexa with your Remo+ app to get hands-free updates on battery status, Wi-Fi status, and recent activities of your different Remo+ devices.

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What if my Remo+ device gets damaged?

General

Once you have purchased your Remo+ device, we offer a one-year limited warranty in the case of product damage or defect. More details can be found in the contract. Please also don't hesitate to reach out to our support team (888) 985-1849 for immediate assistance with your Remo+ device.

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