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  • Remo+ Return Policy
  • Warranties
  • Terms of service
  • Terms of Use
  • Privacy Policy
  • End User License Agreement
  • Security Policy

Remo+ Website Returns & Exchanges Within the 30-Day Cancellation Period


If, for any reason, you want to return or exchange a Remo+ product that you purchased from our website, you must reach out to us no later than 30 days after the date of purchase (the “Cancellation Period”). Remo+ will cover all return or exchange shipping costs for all US orders within the 30-Day Cancellation Period; return or exchange shipping costs for international orders are not covered.

Here’s what the process looks like:

  • Contact support@remoplus.co.
  • We will email you a prepaid shipping label.
  • Package your Remo+ device into a shipping box with the shipping label on it. You MUST include all original shipping contents.
  • Drop off your package at a local UPS.

Once we receive your return package, we will issue you a refund or a new device.

 

International orders placed outside of the US will not be refunded shipping costs.

 

Returns not allowed on refurbished products, see below for exchange policy on refurbished products.

 

Any returns initiated after the 30-Day Cancellation Period will not be processed.

Remo+ Website Exchanges After the 30-Day Cancellation Period


If, for any reason, you want or need to return or exchange a Remo+ product that you purchased from our website and it is after the Cancellation Period, you may exchange it for a refurbished product no later than 1-year after the date of purchase (the “Limited 1-Year Warranty”).


Contact us at support@remoplus.co. Return shipping, however, is your responsibility.  

Any return or exchange shipping costs for international orders outside of the US are not covered.


Any exchanges initiated after the Limited 1-Year Warranty will not be processed.


Retail Returns & Exchanges


Contact the retailer and/or refer to the retailer’s return and exchange policy if, for any reason, you want to return or exchange a Remo+ product purchased through a retailer (i.e. not on the Remo+ website).


All Remo+ product orders outside of our website (e.g. Amazon, eBay, etc. ) and/or at retailer stores (e.g. Best Buy, Lowes, Home Depot, etc.) are conducted by the retailer. Remo+ will not have records of retail orders and can not refund/exchange any Remo+ products purchased at retail websites or stores.
 

Refurbished Products

We do not accept returns on any refurbished products. Exchanges of refurbished products are only allowed if they were purchased directly from Remo+ through this website. We will replace a refurbished product with another refurbished product. The customer will be responsible for shipping the refurbished product back to us and must cover all shipping costs.

 

Refurbished products are also covered by our Limited 1-Year Warranty. Any exchanges initiated after the Limited 1-Year Warranty will not be processed.

Website Promotion Returns & Exchanges


The 30-Day Cancellation Period and Limited 1-Year Warranty will apply to products purchased during website promotions or with a website discount code.*


*Some exceptions may apply and will be stated during the promotion period.

Limited Warranty

 

This Limited Warranty applies only if you are a consumer and purchased your product in the United States or Canada.

a. Licensor does not warrant that the functions contained in the Licensed Product and Hardware will meet Licensee’s requirements or that the operation of the Software and Hardware will be uninterrupted or error-free. Licensor does warrant that the media on which the Software is furnished and the hardware will be free from defects in materials and workmanship under normal use for a period of one year from the date of delivery (“Warranty Period”). This Limited Warranty is void of failure of the media on which the Product or Software is furnished has resulted from accident, abuse, or misapplications.

b. EXCEPT AS PROVIDED ABOVE, THE LICENSED PRODUCT IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE LICENSED PRODUCT AND HARDWARE IS WITH LICENSE.

 

 

LIFETIME THEFT WARRANTY

All of our devices (except accessories) have a Lifetime Theft Warranty. If your device has been stolen, simply file a police report and email us at support@remoplus.co, detailing what happened. In order to file a claim, you must provide a copy of the police report with the device name clearly stated on it, along with the original purchase invoice or receipt and we will send you a refurbished replacement device at zero cost to you!

All shipping costs associated with the Lifetime Theft Warranty will be covered for US shipping locations only.

OVERVIEW

This website is operated by remo+. Throughout the site, the terms “we”, “us” and “our” refer to remo+. remo+ offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall remo+, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless remo+ and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 8 Clarke Drive, Cranbury, NJ 08512.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@remoplus.co.

--------------------------------------

SMS Privacy Policy

REMO+ is committed to protecting your privacy. This Privacy Policy (the “Policy”) governs how we treat the Personal Information that we collect and receive from you in connection with your use of the SMS Service (“Service”), which we make available to you through a third-party service provider. This Policy is incorporated into the Terms of Service.

By using the Service, you agree to the terms of this Policy. REMO+ reserves the right, in its sole discretion, to modify or change this Policy at any time with or without prior notice to you. The date of the last update will be posted at the top of this Policy for your convenience. This Policy, and any changes, are effective as soon as posted. Your continued use of the Service following the posting of any changes to the Policy constitutes your full acceptance of those changes.

“Personal Information” is information that individually identifies you, such as your mobile phone number or user/screen name, as well as the any Personal Information that you choose to include in messages you send through the Service.

What Personal Information is collected about you

Through the use of the Service, REMO+ will receive the following information from our third party service provider: your mobile phone number when you send a text message to us, the text of messages that you send to other users of the Service, any user or screen name that you select in connection with the Service, as well as any comments or feedback regarding the Service that you send to us.

How REMO+ uses Personal Information about you

We use Personal Information to (a) provide you with the Service, (b) process and respond to inquiries, (c) improve the Service, (d) if necessary, contact you with important announcements or messages, (e) conduct research, and (f) provide anonymous reporting for internal and external clients and partners.

Each message that you send through the Service (either to us or to other users of the Service) is stored on our servers. We retain these messages on our servers. REMO+ utilizes servers and services owned by third parties.

Disclosure of your information

We will not rent or sell your Personal Information to other companies or individuals, unless we have your consent. We may use or disclose such information in any of the following limited circumstances:

  • We have your consent.
  • We need to enforce our Terms of Service.
  • We provide such information to trusted businesses or persons for the sole purpose of processing Personal Information on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Policy and appropriate confidentiality and security measures.  If the third party fails to comply with our terms, REMO+ is not accountable in any way for any liability or reimbursement.
  • We provide such information to third parties who have entered into non-disclosure agreements with us.
  • We provide such information to a company controlled by, or under common control with, REMO+ for any purpose permitted by this Policy.
  • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights, or the legal rights of others, or defend against legal claims.
  • We believe it is necessary to share Personal Information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of REMO+’s Terms of Service, or as otherwise required by law.
  • We transfer Personal Information about you if REMO+ is, or its assets are, acquired by or merged with another company.

We may share aggregated information with others without further notice. An example of this would be the number of people who used the Service in a given month or the total number of texts sent in a given week.

Security

REMO+ takes precautions to ensure the security of your Personal Information, including ensuring that our third party service providers protect the security of your Personal Information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your Personal Information despite our efforts. You should note that in using the Service, your information will travel through third party infrastructures which are not under our control (such as a third party SMS delivery platform or your carrier network).

We cannot protect, nor does this Policy apply to, any information that you transmit to other users. You should never transmit personal or identifying information to other users.

Opting in

A mobile user might opt-in by:

  • Entering a phone number online,
  • Sending an Mobile Originating (MO) message containing an advertising keyword,
  • Filling out a paper form that includes their phone number, or
  • Signing up at a point-of-sale location.

Opting out

REMO+'s third-party service provider gives you the ability to opt out of the Service for any reason. You can opt out by texting “STOP” or “QUIT” to 61364.

We reserve the right to send you certain communications relating to the Service, such as announcements and administrative messages, without offering you the opportunity to opt-out of receiving them.

Children

The Service is not intended for children under 13, and REMO+ does not knowingly collect information from children under the age of 13.

Children aged 13 or older should not submit any Personal Information without the permission of their parents or guardians. By using the Service, you are representing that you are at least 18, or that you are at least 13 years old and have your parents’ permission to use the service.

Intended audience

REMO+ requires that users of this service be limited to US residents only.

Questions or concerns?

If you have any additional questions regarding this Policy, please feel free to contact us any time by texting “HELP” to 61364.

SMS Terms of Service

Use of the REMO+ text message-based services (the “Service”) is subject to the following Terms of Service. These terms constitute a legal agreement (the “Agreement”). Please read them carefully.

  1. REMO+ will allow several different opportunities, such as a entering a phone number online, to opt-in to SMS services.  The opt-in received will be 'TEXT JOIN to 61364 to sign up to receive Notifications from REMO+.'
  2. You can cancel the Service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
  3. We are able to deliver messages to the following mobile phone carriers. Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless). ***Carriers are not liable for delayed or undelivered messages***
  4. As always, message and data rates may apply for any messages sent to you from us and to us from you, and REMO+ is not liable for the cost of any such messages. You will receive recurring messages. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the Service provided by this short code, you can send an email to support@remoplus.co. You understand that anyone with access to your mobile phone may be able to view the messages you receive when using the Service, and you agree that REMO+ will not be liable to you if this occurs.
  5. You understand that you are not required to consent to the Service to receive any other services from REMO+.
  6. By agreeing to these Terms of Service and providing us with your mobile phone number when you opt in to the Service, you authorize REMO+ to contact you by text message at your mobile phone number using an automatic telephone dialing system or device, or any other computer assisted technology as applicable.
  7. If you have any questions regarding privacy, please read our Privacy Policy

Olive and Dove Inc. uses the Site to convey information about Olive and Dove Inc. products and services and to execute online transactions. Olive and Dove Inc. requires that all the visitors to our Site(s) on the Internet (the “Site”) adhere to the following rules and regulations. By accessing the Site, you indicate your acknowledgment and acceptance of these Terms of Service (“Terms”). Please read them carefully. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS, YOU MAY NOT ACCESS OR USE THIS SITE.

Olive and Dove Inc. reserves the right to modify or discontinue, temporarily or permanently, the Site for any reason, at its sole discretion, with or without notice to you. Olive and Dove Inc. likewise may change the terms and conditions of the Terms from time to time with or without notice to you. You agree to review the Terms periodically to ensure that you are aware of any modifications. Your continued access or use of the Site after the modifications have become effective shall be deemed your conclusive acceptance of the modified Terms.

THE CONTENTS OF THE SITE, INCLUDING ITS “LOOK AND FEEL” (E.G., TEXT, GRAPHICS, IMAGES, LOGOS, AND BUTTON ICONS), EDITORIAL CONTENT, NOTICES, SOFTWARE (INCLUDING HTML-BASED COMPUTER PROGRAMS), AND OTHER MATERIAL ARE PROTECTED UNDER BOTH UNITED STATES AND FOREIGN COPYRIGHT, PATENT, TRADEMARK, AND OTHER LAWS.The contents belong to Olive and Dove Inc. or to others as indicated. The information and materials contained in the Site may not be copied, displayed, distributed, downloaded, licensed, modified, published, reposted, reproduced, reused, sold, supplemented, transmitted, used to create a derivative work or otherwise used for public or commercial purposes without the express written permission of Olive and Dove Inc.. Your right to use the Site is personal to you. You agree not to reproduce, duplicate, copy, sell, resell, use or exploit for any commercial purposes, the Site or use of or access to the Site or any information or technology obtained from the Site.

You agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our Web pages or the content contained herein without our prior expressed written permission. You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any transaction being conducted on our Site.

You agree to abide by all applicable local, state, national, and international laws and regulations in your use of the Site. Our Site is available only to individuals who are permitted to use it under applicable law. If you do not qualify, please do not use our Site. You agree to be solely responsible for your actions and the contents of your transmissions through the Site. You agree not to impersonate any person or entity or falsely state or otherwise misrepresent your identity or affiliation with a person or entity.

You agree that Olive and Dove Inc. may terminate your password, account, or use of the Site in Olive and Dove Inc.’s sole discretion for any reason. All notices you give to us shall be in writing and shall be made either via e-mail or conventional mail.

You agree that all access and use of the Site and its contents is at your own risk. By using the Site, you acknowledge that we specifically disclaim any liability (whether based in contract, tort, negligence, strict liability or otherwise) for any direct, indirect, incidental, common law, statutory, regulatory, consequential, compensatory, punitive, or special damages arising out of or in any way connected with your access to or use of the Site (even if we have been advised of the possibility of such damages) including, but not limited to, any liability associated with any viruses which may infect your computer equipment.

On this Site you will find numerous links which will transfer you to the site of an organization that can provide you with value-added information and/or functionality. By linking to these sites, Olive and Dove Inc. does not represent or imply that there is any business relationship between the two entities. Olive and Dove Inc. is not responsible for the content and performance of these sites or for your transactions with them. Furthermore, Olive and Dove Inc. strives to keep these links as current and accurate as possible, but we cannot guarantee and we expressly do not warrant that they point to the intended third-party site. Links to and from this site do not constitute a Olive and Dove Inc. endorsement.

If you are not a registered user, you may receive a ID and password upon completing the registration process. You are responsible for maintaining the confidentiality of your log-in name and password and for any and all activities that occur under your password or account. You agree to immediately notify Olive and Dove Inc. of any unauthorized use of your account or any other breach of security known to you.

YOU EXPRESSLY AGREE THAT USE OF THE SERVICE AND ANY MATERIALS OR INFORMATION PROVIDED IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. Olive and Dove Inc. EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Olive and Dove Inc. MAKES NO WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; NOR DOES Olive and Dove Inc. MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE OR AS TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE SERVICE OR THAT DEFECTS IN THE SOFTWARE USED IN THE SERVICE WILL BE CORRECTED. Olive and Dove Inc. DISCLAIMS ANY WARRANTY THAT THE SITE (OR ANY INFORMATION OR SOFTWARE CONTAINED THEREIN) IS FREE OF VIRUSES, WORMS, TROJAN HORSES, OR OTHER CODE THAT MANIFEST CONTAMINATING OR DESTRUCTIVE PROPERTIES. Olive and Dove Inc. MAKES NO WARRANTY REGARDING ANY SERVICES OBTAINED THROUGH THE SERVICE OR ANY TRANSACTIONS ENTERED INTO THROUGH THE SERVICE. Olive and Dove Inc. nc ASSUMES NO RESPONSIBILITY FOR THE DELETION OR FAILURE TO STORE ANY DATA OR OTHER INFORMATION PROVIDED BY YOU ON THE SERVICE.

You agree to indemnify, defend, and hold harmless Olive and Dove Inc., its directors, officers, employees, and agents from and against all losses, expenses, damages, and costs, including reasonable attorney fees, arising out of or relating to use of the Site by you or any other person accessing the Site using your user name and password.

The provisions of these Terms apply for the benefit of Olive and Dove Inc. and its officers, directors, employees, and agents. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its own behalf.

You represent and warrant that you possess the legal right and ability to enter into these Terms and to use the Site in accordance with these Terms.

If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect. You agree that regardless of any statute, regulation, or law to the contrary, any claim or cause of action arising out of or related to use of the site or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

Direct all questions or comments to the appropriate person found in the Contact us area of this Site.

Privacy Policy

At remo+, we are concerned about the privacy and security of your personal information. It’s our policy to respect the privacy of our customers, and to protect their information. We also want you to know how we use and protect your information. To that end, please read the policy listed below.

remo+ online consumer information privacy policy.

This policy describes our practices concerning the collection and use of information gathered from or about our online visitors and registered users.

Like many websites, we may place “cookies” on your computer when you visit remo+ websites. Cookies are pieces of data that we place on your computer that can help us understand how you use our sites. We may place both temporary and non-expiring cookies on your computer when you visit. Temporary cookies are designed to stay on your computer only while you are visiting our websites. Non-expiring cookies are placed on the hard drive in your computer and allow us to collect information such as date and time of visits, the time spent on the site, and pages viewed while on the site. We do NOT use cookies to collect any personally identifiable information. We use cookies to evaluate behaviors, but we do not use the cookies to identify individual visitors to our websites. By changing settings located in your Web browser you may prevent cookies from being placed on your computer.

Our Web server automatically recognizes your domain name but not your email address. We do not collect personally identifiable information from visitors to our sites unless you expressly provide it to us. The information we do collect from our websites (such as domain name, number of hits, pages visited, and length of user session) may be combined to analyze how our websites are used. This information is then used to improve the usefulness of the sites.

We limit the information we collect We collect only limited “personally identifiable information” on our websites. Personally identifiable information is information about you such as your name, address, phone number and email address. We gather this information so we can deliver the products and services you request easily and efficiently and in order to administer our businesses. This information also helps us design and offer new products and services we believe you will like and use. We feel that the more we understand about you, the better we can serve you. We also collect some information because federal or state law requires it.

The types of personally identifiable information about you that we collect on our websites and the ways that we use such information include the following:

Contact information such as your name, address, email address, or telephone number. Examples of how we use this information are to send you information about our products and services, and to call or write you about your products. We carefully limit the sharing of information.

remo+ carefully limits and controls how we share information about customers. We share customer’s personally identifiable information collected on our websites in limited cases.

remo+ doesn’t share customer information with other companies to enable them to market their products and services to our customers. We do occasionally use customer information ourselves to offer third-party products or services that we believe may be of interest to you. If you receive an offer, in your statement or along with other remo+ information, for a product or service other than one provided by remo+ company, remo+ or a company that works for us forwarded that offer to you. No personally identifiable information about you was shared with the non-remo+ company.

Other circumstances when we may share information

We may share customer information in other circumstances as allowed by law. Some examples are:

When you specifically request it or give us permission to do so.

When we are required by law.

When we share information with consumer reporting agencies, when we suspect fraudulent or criminal activity, when we receive a subpoena or when we are ordered by a court to do so.

Unless prohibited by law, you have the right, upon reasonable notice, to view any personally identifiable information collected from you through your visits to or use of our websites, to make corrections to such information if necessary, or to request that such information be removed from our systems. You may do so by contacting us at the address indicated at the end of this policy.

From time to time, you may access our sites through the site of one of our marketing partners. We will try to show clearly, by placing our marketing partner’s name or logo in a prominent place or otherwise, whether a page is co-branded. If you provide your information on a co-branded page, your registration information may be shared with our marketing partner.

Some of our websites also permit you to access non-remo+ sites directly from our websites. It is important to remember that, if you link to a non-remo+ site from any of our websites, that party’s privacy policy and its terms and conditions of use apply to you. We encourage you to learn about each third party’s privacy policy before giving personal information to them.

In our information technology systems environment, remo+ maintains administrative, technical, and physical safeguards designed to protect your personal information.

Contacting us

If you have any questions or comments about this policy, you are welcome to write or call us toll-free at:

Customer Privacy
remo+
8 Clarke Drive,
Cranbury, NJ 08512

Hours of operation: Monday-Friday 8:30am-5:30pm EST (except holidays).

The effective date of this Online Consumer Information Privacy Policy is July 13th, 2015. It replaces all prior online information privacy policies issued by remo+ or any other remo+ company. We reserve the right to change our Online Consumer Information Privacy Policy. Any changes to our Online Consumer Information Privacy Policy will be reflected in the updated version displayed at our corresponding website.

IMPORTANT: READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE CONTINUING ANY Olive and Dove Inc. (“Olive and Dove Inc.”) HOME SECURITY PRODUCT (THE “PRODUCT”). IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, PROMPTLY REMOVE THE SOFTWARE FROM YOUR MOBILE DEVICE AND RETURN THE PRODUCT, INCLUDING THE DOCUMENTATION, TO YOUR SUPPLIER AND YOUR MONEY WILL BE REFUNDED. IF YOU DOWNLOADED THIS SOFTWARE, PLEASE REMOVE THE SOFTWARE FROM YOUR MOBILE PHONE AND CONTACT YOUR SUPPLIER TO REQUEST A REFUND.

In this license agreement (the “License Agreement”), you (either individual or an entity), the purchaser of the license rights granted by this License Agreement, are referred to as “licensee” or “You”. Olive and Dove Inc. is referred to as the “Licensor”. The current version of the accompanying software (“Software”) and documentation (“Documentation”) are collectively referred to as the “Licensed Product”. Licensor may furnish hardware with the Licensed Product (“Hardware”)

 

  1. LicenseIn accordance with the terms and conditions of this License Agreement, the Software is the property of the Licensor and is protected by Copyright Law. While the Licensor continues to own the Software, the Licensor grants the Licensee, after Licensee’s acceptance of this License Agreement, the Limited, non-exclusive license to use on copy of the current version of Licensed Product as described below. The Software is “used” on a mobile device or a computer when it is loaded into the temporary memory (i.e., RAM) or installed into the permanent memory (e.g., hard disk, CD-ROM, or other storage device) of that computer, except that a copy installed on a network server for the sole purpose of distribution to another computer is not considered “in use”. Except as may be modified by a license addendum which accompanies this License Agreement, the Licensee’s rights and obligations with respect to the use of this Software are as follows:You May,Use the Software for commercial or business purposes in the manner described in the Documentation.Use the Software to share Internet connection, transfer data, files and images among the computer in the manner described in the Documentation. You May Not,Copy the documentation that accompanies Software.Sublicense or lease any portion of the Software.Make illegal duplication of the software. 
  2. Copyright and Trade Secrets. All rights in and to the Licensed Product including, but not limited to, copyrights and trade secrets rights, belong to Licensor, and Licensor holds title to each copy of the Software. The licensed Product is protected by United States Copyright Laws and international treaty Provisions.
  3. Term. This License Agreement is effective until terminated. Licensee may terminate this License Agreement if Licensee breaches any of the terms and conditions herein. Upon termination of this License Agreement for any reason, Licensee shall return to Licensor or otherwise destroy the Licensed Product and all copies of the Licensed Product. Upon request of Licensor, Licensee agrees to certify in writing that all copies of the Software have been destroyed or returned to Licensor. All provisions of this Agreement relating to disclaimers of warranties, limitation of liability, remedies, or damages, and Licensor’s proprietary rights shall survive termination.
  4. Executable Code. The Software is delivered in executable code only. Licensee shall not reverse engineer, compile or otherwise disassemble the Software.
  5. Limited Warranty Licensor does not warrant that the functions contained in the Licensed Product and Hardware will meet Licensee’s requirements or that the operation of the Software and Hardware will be uninterrupted or error-free. Licensor does warrant that the media on which the Software is furnished and the hardware will be free from defects in materials and workmanship under normal use for a period of one year from the date of delivery (“Warranty Period”). This Limited Warranty is void of failure of the media on which the Software is furnished has resulted from accident, abuse, or misapplications.EXCEPT AS PROVIDED ABOVE, THE LICENSED PRODUCT IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE LICNESED PRODUCT AND HARDWARE IS WITH LICENSE. 
  6. Limitation of Liability Licensor’s sole obligation or liability and licensee’s exclusive remedy under this agreement shall be the replacement of the defective media on which the software is furnished and/or the hardware according to the limited warranty above.In no event will licensor be liable for any consequential, incidental or indirect damages including, without limitation, any loss of data or information, loss of profits, loss savings, business interruption or other pecuniary loss, arising out of use of or liability to use the software or documentation or any hardware, even if licensor has been advised of the possibility of such damages, or for any claim by any third party. 
  7. General Any Software and Hardware provided to Licensee by Licensor shall not be exported or re- exported in violation of any export provisions of the United States or any other applicable jurisdiction. Any attempt to sublicense, assign or transfer any of the rights, duties or obligations hereunder is void. This Agreement shall be governed by and interpreted under the laws of the State of California, United States of America, without regard to its conflicts of law provisions. Licensor and Licensee agree that the U.N. Convention on Contracts for the International Sales of Goods shall not apply to this License Agreement.This License Agreement may only be modified or amended by a written license addendum that accompanies this License Agreement or by written document that has been signed by both you and Licensor. Site licenses and other types of enterprise licenses are available upon request. Please contact Licensor or your supplier for further information.Any controversy or claim arising out of or relating to this Agreement, or the breach of this Agreement, shall be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules and Judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. The arbitration shall be held in New Jersey, United States of America. 

 

If you have any other questions concerning this License Agreement, or if you desire to contact Licensor for any reason, please contact Olive & Dove.

Copyright 2017 Olive and Dove Inc. All Rights reserved.

Security updates

Olive and Dove Inc. Product security updates are automatically updated for products that operate normally while
connected to Wi-Fi.

 

Contacting us

If you encounter a security issue that could be exploited by cyber criminals, please report it to the email address below.

Report security issues to support@remoplus.co

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