Help | RemoCam — How-to

Emergency Calls

How-to

Please note, if you are ever in an emergency, please call 9-1-1 immediately. Make an Emergency Call: From the Home Screen, press the 'Play' button on the live feed located on the top of the screen. Press the 'Emergency Call', then select the number you would like to call . Add an Emergency Contact: From the Home Screen, press the ‘Play’ button  on the live feed located on the top of the screen.

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Clean RemoCam

How-to

If your RemoCam product needs to be cleaned, lightly wipe the device with a dry towel. Please note, products damaged during cleaning will not be eligible for a return or refund.

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Mount Remocam

How-to

After purchasing a RemoCam bracket, securely position the bracket where you would like to mount your camera. Once the bracket is securely placed, twist the camera onto the bracket. Make sure the camera and bracket are securely positioned.

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Change RemoCam's Location

How-to

Changing RemoCam’s location is easy. If you are moving the camera to a different location that uses the same Wi-Fi network, simply unplug your RemoCam, place it in its new location, and re-plug the camera into a wall outlet.

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Reset RemoCam

How-to

Disconnect RemoCam from the power cord Reconnect RemoCam to the power cord Hold the 'Reset' button (located on the bottom of RemoCam) for 10 seconds. After 10 seconds, release the reset button RemoCam will say 'Welcome to RemoCam' when it is reset (this may take a minute) Once your RemoCam is reset, you will need to delete the camera from your account, then re-add the camera

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