Help | RemoBell

How can I change the Wi-Fi being used by my RemoBell?

To change the Wi-Fi RemoBell is using, you will need to first delete the camera from the account and then reset the device. To delete the camera from your account, go to the Menu located in the top left corner of the app’s homepage. Select Devices then click on the trash icon at the bottom right of the page. Select your device then click...

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How do I adjust the video quality?

Press ‘Menu’ located at the top left corner of the home screen. Select ‘Devices,’ then select the device to see the device’s setting. Go to ‘Video Quality’ and select Best, Average or Low. To implement the changes, you will need to ‘ring’ the doorbell button on RemoBell.

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How do I listen to and talk with visitors through RemoBell?

To talk and listen to your visitors, play the live feed from the RemoBell device. You can do so by pressing ‘ACCEPT’ when the incoming video comes to the app. The 2-way communication works just like a phone.

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How do I set up RemoBell notifications?

To set up set up RemoBell notifications: Press ‘Menu’ located at the top left corner of the home screen. Select ‘Devices’ then select the device. This will display the device’s settings. From here you can turn on and off push notifications and set the frequency for the push notifications.

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How do I save videos to my Cloud?

Ring videos will automatically save to your Cloud if you have a Cloud plan, even if the motion sensor is turned off. If you want to save ring and motion videos to your Cloud, follow these instructions.

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How do I reset my RemoBell?

To reset the device, press and hold the Reset button located on the back of the device for no more than ten seconds. The LED light on the front of the device should start to blink, signaling to you that your device has now been reset.

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