Help | RemoBell
Will RemoBell ship to where I live?
RemoBell ships through the United States Postal Service. So if you live in the US, we can get it to you! If you would like to purchase a RemoBell internationally, please contact our customer service at support@remoplus.co so that we can best help your house become more secure.
Can I order RemoBell through Amazon?
Yes! RemoBell is available on Amazon in the United States and Canada. All purchases follow Amazon's code for order processing and shipment procedures.
Technical RemoBell difficulties...help!
Here are some quick tips that may help you with your RemoBell. For app issues, try fully closing the app. Then re-open the app to see if the issue is resolved. You might need to log into your account again.
What should I do if my videos are showing up in black and white?
If the lighting is dark or it is nighttime that means that the infrared night vision is on! Go into your Remo+ app, click on the Menu icon in the top left corner, click on Devices, select your RemoBell, and adjust your Night Mode setting to "Auto" or "Off."
What should I do if my RemoBell is not starting up?
For RemoBell's technical set up, there are some common difficulties that come up. Here are our top tips.