Help | DoorCam — How-to
How do I change the Wi-Fi used by my DoorCam?
To change the Wi-Fi DoorCam is using, you will need to first delete the camera from the account and then reset the device.
How can I change DoorCam's video quality?
Press ‘Menu’ located at the top left corner of the home screen. Select ‘Devices,’ then select the device to see the device’s setting. Go to ‘Video Quality’ and select Best, Average or Low. To implement the changes, you will need to press the white alert button on the back of your DoorCam.
How do I talk to a visitor through my DoorCam?
To talk and listen to your visitors, play the live feed from the DoorCam device. You can do so by pressing ‘ACCEPT’ when the incoming video comes to the app. The 2-way communication works just like a phone. With DoorCam's full audio duplex, you will be able to talk and listen at the same time.
How do I adjust the number of push notifications that I receive?
Press ‘Menu’ located at the top left corner of the home screen. Select ‘Devices’ then select the device. This will display the device’s settings. To implement the changes, you will need to ‘ring’ the alert button on DoorCam.
How do I save my motion videos to the Cloud?
Motion videos automatically save to your cloud if you have a cloud plan. If you want to save videos to your Cloud, you'll first need to adjust the settings on your Remo+ app. Press ‘Menu’ located at the top left corner of the app’s home screen. Select ‘Devices,’ then select the device which device you want to adjust the settings of.